FAQs

How do I customize my plate?

Choose your plate style. Once you select your style can enter your plate text and then click "Add to Cart". You will then be prompted to login (for existing customers) or to create an account.

What mounting hardware do I need?

If you are replacing a front plate, then you can just re-use your existing screws. If not, then you will need to purchase some hardware and attach the plate and frame to the vehicle using one of the methods described below.

Screws

If you have holes in your bumper, any of the screw kits are they way to go. If you don't have holes in your bumper, you will either have to drill them and get the screw kit or just go with one of the 3M Dual Lock kits.

Import Vs. Domestic Locking Screws

Import screw kits use metric size screws and are meant for foreign cars such as Audi, BMW, Mercedes and VW. Domestic screw kits use standard size screws and are meant for US cars such as Chevy, Ford and Dodge.

3M Dual Lock

The Dual Lock kits are adhesive on one side and velcro on the other. You mount one side to your bumper, one side to the frame and mate the two together. If you remove the 3M kit in the future, it will not harm your bumper or paint. We give you five mating pairs--which is more than enough to secure the plate and frame to the bumper. If you have a black bumper, get the black 3M kit. Otherwise, get the clear kit. And while the kits will hold up to driving at high speeds, they don't hold up well to thieves or car washes.

Will this fit on my vehicle?

All our frames are designed to be universal and fit on any vehicle, even with bumpers with holes for US license plates. The logo frames are the same frame as the universal frame, but with a logo printed on it. You might want to visit our videos page where we show you how to mount your plate & frame.

Curved bumper?

All of the frames will work on a bumper with a small amount of curve. The standard black frame works best for bumpers with more curvature. We recommend putting the aluminum plate inside the frame and bending it GENTLY until the plate and frame have a curve in them that match your bumper. Then remove the plate from the frame, mount the frame to the vehicle, and then put the plate back in.

Some notes about particular frames: The Chrome frame is made of plastic with a chrome finish.

Are the plates meant for legal use?

Our plates are meant as 'novelty' plates and in NO state is is legal to use a European License Plate on the back of your car. That being said... The products listed on this web site may not be authorized for use, in the United States or elsewhere, on public roads in all areas. Please check with local law enforcement agencies to ensure the products you purchase are street-legal before using them on public roadways. In areas where products are not street-legal, products are sold for show use only. Check the compatibility of products with vehicle manufacturer before installation. CUSTOMEUROPEANPLATES.COM or any of its subsidiaries, employees, owners, operators, shareholders, or sub-contractors will not be liable for your use.

Are these plates really authentic?

Yes! We buy all of our plates from Germany and other suppliers around Europe. We order all of our materials from the same suppliers that provide plates to German license plate manufacturers in Europe.

What if I am not satisfied?

CUSTOMEUROPEANPLATES.COM guarantees your satisfaction. We make every reasonable effort to ensure that our customers are satisfied with the products that they purchase through this site. If you aren't happy, please contact us and we'll work with you.

What if I mess up?!?!

Since your license plates are custom made for you we can not accept returns for customer typos under any circumstances. We will offer you a discount on your next order to help out.

How many characters can I put on the plate?

For plates with a country sidebar, you can have up to 9 characters including spaces. For plates with no sidebar, you can fit 10. We have some plates with up to 14 characters and some as few as 7.

How many plates are in one order?

Unless you specify otherwise, 1 order is 1 plate. You can always specify the quantity on checkout, but the default is one plate per order. Most often this question is asked when shipping to a foreign country. Please note, as mentioned in an earlier FAQ, our plates are NOT for legal use.

How Much Space Do I Need For Registration Seals

One full space is the perfect gap to fit registration seals. We offer a half space for those of you trying to fit extra characters on the plate but the seals won't fit. Two spaces looks a little odd as it leaves a big gap between the characters.

Do you deliver to my country?

The short answer is yes. We deliver just about everywhere. If you don't see your country listed, please contact us.

What happens after I place my order?

Products are shipped as soon as possible once an order is received. You will receive a notification email once your order is placed to let you know when your order should ship although most products ship within one business day. Once shipped, delivery times can vary depending depending on your location. Delivery typically takes 2-5 business days. If you have not received your item within 1 weeks from the date your product was confirmed to ship (not the date you paid) please notify us. Plate text change is not permitted on replacement plates. If we should get your package because of an incorrect shipping address customer is liable for additional shipping charges after verification of the correct address.

Taxes

We will automatically charge and withhold the applicable sales tax for orders delivered to an address where we are required by law to collect sales tax.

Returns and Exchanges

Please review our full Returns and Exchange Policy by clicking here Please contact us at support@customeuropeanplates.com for all returns. All returned merchandise must be in original condition and custom products are not returnable or refundable. You will be provided return instructions upon contacting us. We will not process the return if the instructions are not followed.

Limitation of Liability

Under no circumstances, shall customeuropeanplates.com or its associates be liable for any direct, indirect, incidental or consequential damages, that result from your use of or inability to use the site, or from products or services offered on the site, including but not limited to your reliance on any information obtained from the site or the use of products or services offered on the site, that results in mistakes, or any failure of performance, damage to equipment, and/or personal injury or death. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.